Hyperautomation is essentially the assembly of business process management (BPM), robotic process automation (RPA), case management, and artificial intelligence (AI) decisioning tools, allowing enterprises to achieve outcomes as efficiently as possible.

While the potential benefits of hyperautomation are clear, enterprises should not underestimate the difficulty of implementing these projects. For hyperautomation to work, all the other automation tools that underpin hyperautomation must be up and running properly. However, the challenges of rolling out technologies such as RPA have been well documented.

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