To further investigate where all those online returns end up, Marketplace purchased a dozen products off Amazon’s website — a faux leather backpack, overalls, a printer, coffee maker, a small tent, children’s toys and a few other household items — and sent each back to Amazon just as they were received but with a GPS tracker hidden inside.
Of the 12 items returned, it appears only four were resold by Amazon to new customers at the time this story was published. Months on from the investigation, some returns were still in Amazon warehouses or in transit, while a few travelled to some unexpected destinations, including a backpack that Amazon sent to landfill.
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