Indonesian shoppers like Yustikarani are using their smartphones to pay for everything from sushi to cinema tickets, thanks largely to the arrival of quick-response (QR) codes popularised by GoJek, the Indonesian ride-hailing and on-demand service giant that spawned GoPay.
And while Indonesia has a long way to go before catching up to the likes of China, where QR codes are ubiquitous, its uptake of cashless payments has been accelerated by the kind of cashback promotions enjoyed by Yustikarani on her bubble tea.
The future of QR payments looks bright, especially if the central bank can succeed in encouraging interoperability between the various providers. The central bank is trying to formulate an operation standard for QR-code operators, but has set no time frame for when this will be achieved.
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